I also don't understand how they got my credit card number. I certainly never authorized any such charges to my account and will be researching when the charges first appeared so that I can contact any websites I ordered from in the month prior to the first appearance on my card. $1.00 charges have been appearing on my account for several months. It's a small amount but compound that by how many other people they are scamming. This is just outrageous! I went to the website to complain, but got an error page from the server.

This is a complete scam!!!!

Their web site states they are a Connecticut company, so I am also writing to the CT Secretary of State.

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My story is the same as yours. My husband nor I was familiar with recurring charges from MVQ, so reported fraud to credit card company (July 2012).

In researching MVQ by calling and visiting website, it is evident that MVQ charges people for a service that they did not want because cancelling service is the first thing on the outgoing message, and is the first thing asked by the customer service person, and is easily found on the website. How MVQ charges people for unwanted service is unethical. Goal is to prove that it is illegal.

The MVQ person sounded calm on the phone as if she is not quilty of the deceit. Charges to my credit card totaled $900+ in which the MVQ person said originated in Sept 2009 through restaurant.com and with no activity by me from then to now.


I found MVQ charge on my account. They took money out of my derbit card since 2007 !!!!

I did was confused by the charge was the gasoline bill that my husband purchased. Today, i went to my bank and could not believe what has been happened. This MVQ has to facing justice ! I will not give up !!!

I would like people know my situation to be alert for yourself. :


Just got my account cancelled after seeing 26 dollars being taken off each month! Oh but wait, I couldn't get my money refunded of course...anyone can help with that?


charged $756.00 since 11/2009 from MVQW shopping essentials from a purchase I made at restaurant.com. My husband does our bookkeeping and last night he finally asked me what i purchase every month for $27.95 from shopping essentials!

i told him nothing andI never heard of them before. I called them, and they supposedly cancelled my membership that I knew nothing about,but I also demanded full restitution since 11/2009. Carlos, the supervisor had to write an email to ? whomever, and i will get a response in 3 to 5 days.

I told him I will not let this drop. I filed a complaint with my attorney general and Federal Trade Commission, and my husband is contacting Visa today.

I also contacted restaurant.com and they said they will get back to me in two days. It was thru restaurant.com that they got my account number.

to Rita in Emmaus Dallas, Texas, United States #651322

hi rita, i just got off the phone with them and at the same point you were in your post. what ended up happening? did you get your full refund?

to Rita in Emmaus Stephens City, Virginia, United States #686125

Same thing happened to me. What end result?



Gained access to my credit card number somehow and billed it for $19.95. I have never done business with the company. A few days prior I had a $1.00 charge show up from WEBSHOTS, I don't do any business with them either!


i just got a charge from them for $16.95. I called my bank and told them I did not make this charge and reported it as fraud.

I never signed up for anything, nor do I share my credit card information very often on the internet.

Criminals like this make a lot of money ripping off a lot of people using small amounts that tend to go unnoticed. Horrible!

:( :( iwant your service removed from my checking account, or i will contacttheBBB for unauthorized withdrawal frommy account..
:( :( iwant your service removed from my checking account, or i will contacttheBBB for unauthorized with drawl from my checking account.

MVQ is DEFINITELY a rip-off, predatory company. I discovered they have been charging me for a service I never signed up for.

Turns out they got my info from Restaurants.com, so avoid using them also. The number to call to cancel an MVQ account is 877-442-5774.


1 877 442 5774 if the # they just gave me to cancel. cross my fingers it works


If not an outright scam, this company is certainly unethical. If you call, the "system is currently down," or "we cannot currently access your account," or their website (Adaptive Marketing) returns a "no such account listed" when you enter the information requested.

As of today, 25 July 2011, the fraud division of the Attorney General's office in Conn. (George Jepson) is beginning a preliminary investigation into MVQ. In July the AG's office began investigating Groupons out of Chicago, and the two companies MAY have a connection.

Apparently a number of online companies are providing personal and credit card information to MVQ if you make a purchase through them. Perhaps sites such as VistaPrint, Groupons, Restaurants.com and others. If this is the case, then those companies should also be liable for damages equal to at least three times the total scammed from all individuals whom they assisted in deceiving. Sounds like a class action lawsuit basis to me.

Later today I will be speaking with the Federal Trade Commission, and filing a complaint with both the Federal Communications Commission (since the Internet is used) and Jim Abbott, the Attorney General of Texas. AG Abbott's office has a very aggressive consumer fraud divison.

:( I'm so angrey that MVQ had gone into my checking account with out my premission.They charge my checking account $29.95 for serevice of a credit check report on all on all of my accounts.MVQ never sent me an report.If I don't get a reply from you in 14 hours. I will file a report and let the police deal w/MVP Credit Report.

who knows the number to call that "company" so you can cancel the stuff.


I am also being charged and I also did not sign up for this. I googled them and found a site "wondering about a charge from MVQ*" (have you seen that?) , but did not dare sign in, and was glad to see this site listed next since it has been so informative so thank you all for posting.

I will call my bank and also call MVQ for reimbursement.

This month I have been charged by 5 different sections of MVQ -Privacy matters, savings ace, shopping essentials auto rewards and simply u for a total of $104.75. I also think they need to be exposed, so what's the next step?


This happened to me also. Call your bank and tell them to block any further debits by MVQ in the future.

Your bank will most likely do this if you are adamant about the fact that you did not authorize anything from this company. I am still wondering who gave them my information.


@ charges for 19.95 on our bank acct....never asked for membership or were informed that they were going to take my money


What Shopping Essentials is doing is unethical. I know for sure that I did not provide my credit card to them so where do they get the right charging your card.

I am not happy with Vitacost either for allowing this company to put pop ups on their site. Basically as soon as you submitted your order with Vitacose the popup came up. I think they consider acknowledgement of thier offer just looking at the ad.

I am reporting them to the Better Business Bureau. The more complaints reported the better the chance that all customers who were victim of MVQ will get justice.

I was charged for something like this a couple of years ago when I mistakenly (??) checked the box that said "HEY! DO YOU WANT $10 OFF?" Well duh, who doesn't? What you have to remember is that you always have to read the small print. NOTHING...ABSOLUTELY NOTHING IS FREE!! JUST REMEMBER THAT!
Anyhow, I started seeing the charges. I called the 800 number on my bank statement and asked for a refund and got it shortly after that. You just have to be firm and don't take no for an answer. If you have to get a supervisor (I refuse to believe these are real people)then get one. But don't take no for an answer.
Then more recently I ordered Plaque Attack for my dog's teeth. They advertize all of these "free" things like gift cards and such. I don't think that I chose the "free" cards, but hey who knows, I don't have to use them right?
The other day a phone call, and like an *** I answered it. Was some lady on the other side reading from a transcript (clearly almost brainless) a bunch of *** that I wasn't paying much attention to. Except that I would only be charged $1 for the trial period of several different things. I DO NOT KNOW WHAT HAPPENED TO MY BRAIN FOR THOSE 5 MINUTES! Complete mush...Brain gone for 5 minutes...out to lunch!! It's like they have you under a spell!
And so today I see that charge for $1 on my bank statement. Tomorrow I will call that 800 number and get all of the *** cancelled.
And to think, all's I wanted was for my dog to have pretty teeth and sweet breath!!!
GRRRH!! :cry :cry

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